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Privacy Policy

SoCal Vacations Big Bear Lake Privacy Policy

Effective as of October 1, 2023

As the owner of this website (the “Site”), Booking Gurus; thebookinggurus.com (“we” or “us”) understands that your privacy, data and security is of the utmost importance. We take privacy and data security very seriously. Our Privacy Policy describes what information we collect from you via the Site. It also describes how we use, disclose, and protect data and information.

Our Use of Cookies
Cookies are files that contain a string of numbers and letters that act as an identifier of a user of a website. When a user initially requests information from a website, the server (where the website is hosted) creates a unique identifier. The identifier is sent by the web server to the user’s web browser. That identifier is then stored on the user’s web browser. Each time the user’s web browser request information from the website, the identifier is then sent from the user’s browser back to the server.
(Common web browsers are not limited to Google Chrome, Firefox and Safari.)

Cookies may be “session cookies” or “persistent” cookies.

A “session cookie” expires at the end of the user’s session.

A “persistent” cookie is stored via the web browser and remains there until its set expiration date.

Cookies don’t “usually” contain any information that personally identifies the user. And personal information that we store about you may be linked to the information stored in and obtained from cookies.

The Site uses both session and persistent cookies for the following purposes:
  • Authentication – we use cookies to identify you when you visit the Site and as you navigate the Site.
  • Status – we use cookies to help us to determine if you’re logged into the Site.
  • Personalization – we use cookies to store information about your preferences and to personalize the Site for you.
  • Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and to protect the Site and our services.
  • Advertising – we use cookies to help us to display advertisements that will be relevant to you.
  • Analysis – we use cookies to help us analyze, and not limited to, the use and performance of the Site, products and services.
  • We use Google Analytics to analyze the use of the Site. Google Analytics gathers information the Site’s use by means of cookies. The information gathered relating to the Site is used to create reports about the use of the Site. Google outlines the exact steps they take to secure data and information here, view Google’s Privacy Policy.
  • Most browsers allow you to refuse to accept cookies and to delete cookies.
  • The methods for refusing cookies vary from browser to browser and from version to version of each of those browsers.
  • You can read the up-to-date information about blocking and deleting cookies from some of the most popular browser from these links:
Please note: If you decided to block cookies, it may have a negative impact on the functions, and features of many websites, including our Site. Some features of the Site may cease to work or be available to you if you do choose to block the Site’s cookies.

Email Addresses
If you voluntarily provide us with your email address, we will collect your email address. This may occur when you contact us, for example, if you sign up to receive an email newsletter, send an inquiry or enter a promotion. We will use your email address for the purposes for which you provided it to us and also, from time-to-time, send you emails regarding the Site or other products or services that we believe may be of interest to you.

You may opt-out of such email communications at any time by clicking the “unsubscribe” button in the email or replying to the email with “unsubscribe” in the email’s title.

Your email address may also be shared with the technology provider we use in connection with the purposes for which you provided it and that technology partner may also contact you from time to time.

If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”

Transactional Data
We may process information relating to transactions, including purchases of goods and services, that you will enter in with us and/ or through our Site (“Transactional Data”).

The Transactional Data may include your contact details, your card details, and the transaction details.
The Transaction Data may be processed for the purpose of supplying the purchased goods and services as well as keeping proper records of those transactions.

(Payment processing on our Site is handled by our payment services provider Ascent Payment Solutions. We will share Transaction Data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding such payments; and dealing with complaints and queries relating to such payments and refunds. You can read Ascent Payment Solutions Privacy Policy.)

Privacy Practices
  • The Site takes all reasonable precautions to protect all data on the Site, not limited to:
  • Firewall Protection
  • Activity Site Security Auditing
  • SiteCheck Remote Malware Scanning
  • SiteCheck Scanning
  • SiteCheck Blocklisting Scanning
  • .htaccess redirect Scanning
  • Hidden Eval Code
  • Effective Security Hardening
  • Encrypted Networks
  • Encrypted HTTPS & FTPS Servers
  • Encrypted SMTPS
  • Remote Secure Backups
  • Dual Authentication SMTPS & FTPS
  • Need to Know Access of Information
  • Third-Party Shared Data
We currently do not share any personal data with the following third-party vendors, and we retain the right to do so if necessary for the security and wellbeing of the Site.

The Site shares “need to know access” and “need to know data” with the following vendors:
The following third-party vendors to have access to your personal data that you have submitted in order to provide you with your requested service(s) that the Site provides:
Law Enforcement
We reserve the right to share any and all data with Law Enforcement if a subpoena is issued by any Judge in the State of California or by any Federal Judge acting within the Jurisdiction of the United State of America. We also reserve the right to share any and all data with any Law Enforcement Agency with jurisdiction in the United States of America if we suspect that any illegal activity has occurred.

The California Consumer Privacy Act of 2018
“The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:
Businesses are required to give consumers certain notices explaining their privacy practices. The CCPA applies to many businesses, including data brokers.”

Residents of California
“If you are a California resident, you may ask businesses to disclose what personal information they have about you and what they do with that information, to delete your personal information and not to sell your personal information. You also have the right to be notified, before or at the point businesses collect your personal information, of the types of personal information they are collecting and what they may do with that information. Generally, businesses cannot discriminate against you for exercising your rights under the CCPA. Businesses cannot make you waive these rights, and any contract provision that says you waive these rights is unenforceable.”

You may exercise any of your rights in relation to your personal data by written notice to us addressed to the following:

Booking Gurus LLC
575 Pine Knot
Big Bear Lake, CA 92315

Additional Rights of EEA (European Economic Area) Residents
“If you are a resident of a country in the EEA, you have the rights, among others, to:
– Access your personal data.
– Ensure the accuracy of your personal data.
– The right to have us delete your personal data.
– The right to restrict further processing of your personal data.
– The right to complain to a supervisory authority in your country of residence in the event that data is misused.

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.”

You may exercise any of your rights in relation to your personal data by written notice to us addressed to the following:

Booking Gurus LLC
575 Pine Knot
Big Bear Lake, CA 92315

Sale of Business or Assets
In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction.

Changes to the Privacy Policy
We may change this Privacy Policy from time-to-time. The most recent version of the Privacy Policy will always be posted on the Site, with the “Effective Date” posted at the top of the Policy.

We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones.

If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information; we will give you a reasonable opportunity to consent to that change.

If you do not consent, your personal information will be used as agreed to under the terms of the Privacy Policy in effect at the time we obtained that information.

SoCal Vacations and the Site operate in the jurisdiction of the United States of America, in the State of California, in the County of San Bernardino, in the City of Big Bear Lake. By using the Site and purchasing any product(s) or service(s) provided by SoCal Vacations or the Site, you agree to all provisions in this Privacy Policy and all provision in the Terms & Conditions.

You also agree that any Dispute(s) with Booking Gurus LLC or the Site, will be resolved in the United States of America, in the County of San Bernardino, in the City of Big Bear Lake with first contacting SoCal Vacations to try to resolve the dispute amicably before moving forward with any legal action. If an amicable solution to the dispute is not reached before moving forward with legal action, the remedy of binding arbitration in the United States of America, in the County of San Bernardino, in the City of Big Bear Lake will be the deciding authority to settle any dispute(s). All costs for any arbitration will be the responsibility of the party bringing the dispute(s) to arbitration until/ unless the arbitrator decides otherwise.

Contact Us
If you have any questions about our Privacy Policy, disputes or the practices of this site, please contact us at reservations@thebookinggurus.com

Or write to us at:
Booking Gurus LLC
575 Pine Knot
Big Bear Lake, CA 92315

Your Acceptance of These Terms
By using our Site or Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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